How quickly do you respond to inquiry submissions?

Within one business day during Mon–Fri 09:00–18:00 UTC+8. Inquiries submitted on weekends receive a response by 10:00 UTC+8 Monday.

Do you support buyers outside EU, US, MENA, and SEA?

Yes. Those four regions are our core service zones with local field support. Buyers elsewhere are supported remotely with regional logistics partners.

What information should I include in a first inquiry?

Payload (kg), reach (mm), cycle time (s), application (e.g. arc welding, palletizing, pick-and-place), operating environment (clean room, food-grade, washdown), and target deployment date. A simple cell layout sketch shortens the quoting cycle by several days.

Can I visit your facility before placing an order?

Yes. Factory tours and live demonstrations are available with one week's notice. Contact info@roboticsinquiry.com to schedule.

Talk to a robotic-arm engineer.

Tell us what you are trying to automate. A field application engineer responds within one business day.

Email
info@roboticsinquiry.com
Phone
+86 755 8888 1234
Hours
Mon–Fri 09:00–18:00 (UTC+8)
Headquarters
Tower B, Block 8, 12F, Bao'an Industrial Park
Shenzhen, Guangdong
CN 518101

Inquiry form

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FAQ

Contact FAQ

Questions our buyers ask most often.